Google recently turned the Google Apps (for domains) accounts into a regular accounts. Oh man, what a headache. What does this mean? You can only log into one account at the same time. This has been causing some problems because many things like Google Voice are saved on the @gmail.com account versus the @domain.com account. I think it’s a good idea to transfer things over to the App account since that’s easiest for me to use (but too bad Google+ Plus doesn’t work for @domain accounts yet).
The Google Voice Transfer Solution
Please follow the instructions EXACTLY AS THEY APPEAR, because if you do not enter your information correctly, it could result in wrongfully deleting all of your subscriber information, like your call history, text messages, and voicemails, for which Google cannot be responsible and which will be irreversible. Please be EXTREMELY CAREFUL about clearly identifying which Google Account you would like your Voice account moved from (original) and to (destination account).
It may take up to a week to process this request. Google will contact you if we need further information or to update you on your status. There are a few things you should be aware of if you wish to re-upgrade to a different Google Account:
- Your call history and voicemails since the upgrade will not transfer over upon re-upgrading
- The settings changes you’ve made will not transfer over upon re-upgrading
- You can only re-upgrade once
- The re-upgrade process may take up a week
- Do not make any international calls or buy international call credit until the re-upgrade process has been completed
If you’re having other issues with your Google Voice account (SMS, Google Voice on Sprint, etc) you can visit this page to find some solutions.