For any commercial business where credit is extended, there is inherent risk involved. At some point in time, most corporations – or even small businesses – that extend credit to consumers will have to deal with the frustration of bad debt. The issue is that most of these companies are not in the business of debt recovery services; most do not consider themselves a debt collections agency either. No, a commercial business is in the business of selling items and extending credit when necessary. Collection is a whole different realm which actually requires a good deal of expertise.
Because of the frustration and negative emotional impact that go hand in hand with debt recovery services, many creditors show a lack of motivation in going after bad debt. Really, the underlying thought is that your company has done its part by providing the services or product promised. It’s reasonable, then, to expect to be repaid in a timely manner. Dealing with a slow paying debtor, or a dishonest debtor who has no intention of repaying debt, is extremely frustrating.
To further complicate matters, our world has become a far smaller place thanks to the innovation provided by the internet. There is good and bad to this. Through the internet, a company has a far wider reach and can increase their sales numbers tremendously. However, collecting international debt seems to lend further complication to an already frustrating process. In this instance, the best thing to do is to locate a reputable international collection agency to handle these specific debts. Be sure to look at the numbers of debts collected by an international collection agency. Many may try to say they can get the job done, but the proof is in the pudding. Every country has its own policies and procedures, which means that it really does take a highly skilled – and well connected – international collection agency to be able to negotiate terms for debt collection. Finding such a company to work with you on debt collection is a far better idea than simply writing off bad debt.
Handling debt collection takes skill and motivation, two things that may be lacking to handle this type of thing in-house. One thing that will need to change in order for you to attempt to collect debts without the debt recovery services of an outside company is the right frame of mind. In order to approach this whole scenario differently, it may help to develop the mindset that you are locating lost money, or increasing sales figures by collecting debt. Establishing a new mindset allows the collector to approach this process in a more professional, less negative way.
Collecting debt is a very real and very important part of running a business. That does not mean, however, that it is a task that must be handled by the business owner or even by an in-house employee. The best way to minimize the frustration of dealing with debt still seems to be to enlist the services of a professional company. By doing this, you hand over this important task to a company whose business IS collecting debts. In this way, your operations can be “business as usual”.